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Does your laptop battery charge only when the laptop is turned off? Click here to view the solution

‎08-17-2020 05:43 PM

HP Recommended
Product: Omen 15-ce198wm
Operating System: Microsoft Windows 10 (64-bit)

Was using my laptop the other day and everything was fine left it on and came back a couple hours later and it would not turn on or charge when plugged in there is no led on the side of the computer. 

Tested the power supply with a volt meter and it is supplying power that is as far as I've got

Side note battery in laptop is ballooning not sure if that's the issue or not any help would be appreciated

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