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Common problems for Battery
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HP Recommended
Spectre X360 Convertible 15
Microsoft Windows 10 (64-bit)

When I boot up my PC (which we bought in last 6 months) I am getting a message which says a non HP battery has been detected.  We haven't changed the battery since we bought the laptop,

 

It is a minor problem as we can just press enter and continue but I would like to resolve it.

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