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Does your laptop battery charge only when the laptop is turned off? Click here to view the solution

‎08-30-2020 06:36 AM - edited ‎08-30-2020 07:01 AM

HP Recommended
Product: Hp pavilion gaming 15-ec0101ax
Operating System: Microsoft Windows 10 (64-bit)

My new laptop charging very slowly, checked all questions but I got no solution. It takes 10 minutes to charge 1 percent. Please help me to find solution. I tried trouble shoot, it shows battery status OK. 

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