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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎09-10-2020 09:47 AM

HP Recommended
Product: Officejet 8710 all in one
Operating System: Microsoft Windows 10 (64-bit)

Officejet 8710 All In One        The document feeder works with printing and the scanner works most of the time when the document is on the glass.  However, one of three things happens with scanning.  It scans from the glass with no problem or I get an error message that says, "scan is cancelled by scanner" and sometimes I power down and it works, or the document feeder doesn't feed the page(s) and I get a blank scanned page.  I've cleaned the feeder rollers, un and reinstalled and said yes to HP Smart but would rather have the old menu.  Even considered the last Windows 10 upgrade caused the issue.   Thanks for your help.      

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