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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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09-12-2020 04:08 PM
HP Recommended
Product: Hp officejet pro 9010
Operating System: Microsoft Windows 10 (64-bit)
Was updating Firmware and the printer screen went blue with power symbol and error message 0435A98.
Did all the troubleshooting. The printer ink carriage will not move either. Can't be moved from parked position to extreme right.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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