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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎09-14-2020 09:58 AM

HP Recommended
Product: HP OfficeJet Pro 6968
Operating System: Microsoft Windows 10 (64-bit)

When I scan a document using HP Smart, the scan seems to work just fine.  But when I try to save the scan as a .pdf document, the "Save" dialogue box closes without apparently saving and the HP Smart app freezes.  I have run the Diagnose function, but it does not seem to address the problem.  Thanks for any advice.

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