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Common problems for Connectivity Issues
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‎09-15-2020 06:03 AM

HP Recommended
Product: Laserjet Pro m201dw
Operating System: macOS 10.15 Catalina

My printer has suddenly stopped connecting to the Wifi network. The blue Wifi light keeps blinking. It was working fine for the past couple of years and I don't see what suddenly caused it to stop.

 

I tried the following and they have not helped:

1. Turning off the router and printer for 20 seconds and restarted. Nothing happened.

2. Network setup > Restore defaults. Then tried the WPS method on printer and router. Nothing happened.

3. Connecting to laptop with USB and using latest HP Utility on my laptop> Wireless setup. It tried to connect ("Configuring device") and after a while gives up and says "The assistant was not able to configure your device using a USB connection"

4. Using HP Smart on my iphone: before I restored defaults on the printer, it worked, but only if I changed my phone WiFi to the printer each time (which shows "no internet connection" in my settings), and only allowed me to print from my phone. But now it is no longer connecting to the printer and does not accept my router password when trying to connect printer to WiFi

 

I need a printer that connects wirelessly to my kids' laptops. I'm very close to throwing this machine in the garbage and buying a non-HP printer that works. Would appreciate any help. Thanks.

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