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‎09-30-2020 06:30 AM

HP Recommended
Product: HP Laserjet Pro MFP M28w
Operating System: Microsoft Windows 10 (32-bit)
HP Laserjet Pro MFP M28w
 
Hi, I'm trying to set up my HP Laserjet Pro MFP M28w on Windows 10 PC. I've gone through the software downloads and install. But when I attempt to connect (using USB to setup), the wizard does not offer me the 'next' button. It can't see the printer.
 
I think the issue is with the printer itself. When I power it up it makes some reassuring start up noises then 'Power' light starts blinking and the lcd is blinking 'HP' (on/off). None of the control panel buttons appear to be responsive, apart from the power button. This blinking pattern occurs with toner cartridge in or out and paper loaded or not, or any combination.
 
Please help.
 
Thanks.
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