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‎10-10-2020 09:59 PM

HP Recommended
Product: HP Envy Photo 7155
Operating System: Other

I just bought an HP Envy Photo 7155 to print art prints and stickers. However, this thing absolutely refuses to connect to my wifi. My wifi shows up as "not encrypted." Which is not true. So when I try to connect to it, you know, it doesn't work. I don't have a way to connect it directly to my router. I don't have the USB cable to connect it to my computer (because I specifically wanted wifi for a reason). My print report suggested a mac address problem but that turned up nothing either. So far, I've done every single thing suggested in every other thread on this topic (short of praying) and nothing has helped. I'd really rather not go through the process of trying to return it.

 

If anyone can tell me how to fix this problem, I'd be incredibly grateful. This was

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