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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎10-15-2020 10:02 AM

HP Recommended
Product: HP Envy 4512
Operating System: Other

My printer prints fine, but it will not scan.  I am working from an Apple iPhone ( I have an i8plus and i11, but both have same problem.)  I use the HP app.  In the app, my printer says ready, and the green light is on.  It can detect ink levels.  But, when I just want to scan, a wheel just circles and circles, for about 2 minutes, then says printer not ready.  I need to scan.  Please help.

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