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HP ProBook 470 G5
Microsoft Windows 10 (64-bit)

Dear Community,

 

I wanna use 2 displays over the HP G5 docking station. One of them is a 4K, so I have to enable the "alt mode". But on my HP ProBook 470 G5 (Productnumber 4QW96EA#ABD) I am unable to enable the switch "Enable High Resolution mode when connected to a USB-C DP alt mode dock" in BIOS. If I click on that switch, just a new empty screen will be opened with just a single "ESC"-Button option. Is this a bug in the current BIOS-Version? The BIOS version is Q85 Ver. 01.12.00 from 07/29/2020. I am thankful  for every help.

 

With regards

DiebBlue

 

 

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