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‎10-20-2020 01:26 PM

HP Recommended
Product: OfficeJet 3830
Operating System: Microsoft Windows 10 (64-bit)

I have a problem with my printer and I can't seem to get any help from either HP or the Community with getting it fixed.  I've been all over the HP website and have found no way to contact HP support directly.  Once they determined that my printer was out of warranty they seem to want nothing else to do with me.  I can't even find out how to buy support service or even if such a service is available.  I've never seen a company so unattainable.  What am I supposed to do, just throw the printer in the trash after just a year of use?  This is very frustrating.  I have been thinking of buying another HP product but if this is their service policy, I don't know if I want anything else to do with this outfit.  A very unhappy HP customer, Joanne Nash.

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