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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
10-21-2020 01:18 PM
Product: Envy 4504
Operating System: macOS 10.15 Catalina
Printer won't connect to wifi. It worked just fine with cox. Switched to spectrum and now it won't work. Using a netgear router. I went through every trouble shooting step through HP and it won't work. I tried to get a HUMAN on the phone, but I can't get one! Ugh, so frustrating!! Printer works great except for wifi printing. Won't connect to iMac computer or our Microsoft computer or our phones. We have to plug directly from printer into computer to print anything, which is very difficult with everyone working and schooling from home.
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