• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
macbook air
macOS 10.15 Catalina

I have an HP D4360 printer, it's been working great for years. Now with mac OS 10.15.7, it no longer works and says "Unable to use legacy USB class driver" when I look at the printer through CUPS, the printer queue says "Filter "failed. I've uninstalled, manually deleted, wiped everything for its drivers, restarted, reinstalled, you name it, it keeps coming up with the same error. Is this a mac OS issue, mac security issue, or an HP driver issue with the OS? Any help would be appreciated!

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.