Printer Setup, Software & Drivers

Was looking for help setting up scanner function on new Mac.  Somehow ended up with a pop-up from Kevin.

Since I thought I was on the legit HP site, I accepted the chat assistance.  Downloaded the remote Zoho so he could quickly diagnose the problem.  From there it felt odd and when he asked for $199 to fix the coding and multiple layering that things would continue to get worse and worse if I did not fix immediately.  I said No..I'd rather not spend 200 ...I could manuever the scan through the HP website..I just wanted a more direct link, like on my laptop.  I asked him who he was working for and he clicked to my Safari and then to BBB.org and showed me a company's great reviews.  Annansys I think was the name of the company.   He called me and again reiterated that unless I fixed it now, things would continue to get worse. I said no..but I could call him back at that number and revisit it later? he said yes.

 I knew something was off when he was disconnecting the remote connection and chose to DELETE the chat info we had instead of saving it.   I deleted the Zoho app and restarted my computer.  Went to bed.  Woke up at 3:30 am to find over 15 fraud charges on my bank cards.  Apparently "someone" searched my email and phone number and set up a Facebook ad account raking in the charges through PayPal and Facebook. Cards cancelled and all password changed.  May not have been "Kevin"...but the timing is so strange. Apparently I am not the only one they target using a fairly close domain name and language.