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‎10-27-2020 04:30 PM - edited ‎10-29-2020 02:52 PM

HP Recommended
Product: HP DeskJet 2600 All-in-One
Operating System: Microsoft Windows 10 (64-bit)

Hello. I've been having some problems with getting my printer to work now that I've switched Internet providers. The newest issue is that HP Smart is claiming I need to install the printer to print with it, but then it never actually installs it. It's always stuck on "Installing Printer" with the loading dots spinning endlessly. I don't know why it isn't detecting that this printer is very much installed, as I've used it in the past and set it up appropriately before that. It's connected to the network and everything (that in itself was a problem that took days to solve as well), but HP Smart just doesn't let me use it so long as it thinks it's not installed.

 

I saw a similar question on here that suggested opening Programs and Features, deleting the printer, then reinstalling everything. When I open Programs and Features, I can't seem to find what I'd need to uninstall in order to try that method. The printer (or any related programs) isn't listed there. Can't find it by searching the Windows app list either. Any help would be greatly appreciated. I've zero clue how to get this issue resolved.

 

Update: I've tried to uninstall the drivers, but I cannot because they're "in use". I managed to get the printer to (supposedly) install, but then I clicked Print Documents again and it asked me to install the printer, AGAIN....

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