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‎11-06-2020 01:28 PM

HP Recommended
Product: HP Officejet Pro 8610

Hello. I see the error 0xc19a0013. It says Mission or failed Printhead. I disconnected the power cord and removed the cartridge. 

Then I connected the power and moved back the cartridge too. But I see the same error. I updated and reinstalled too. but there is that same error. What can I do to fix this problem?   

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