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‎11-27-2020 07:52 AM - edited ‎12-08-2020 09:15 PM

HP Recommended
Product: Omen 15 ek-0019TX
Operating System: Microsoft Windows 10 (64-bit)

Hello there.

I'm a student and I recently bought an Omen 15 (ek-0019TX) laptop, mainly for designing work and a bit of heavy photo/video editing.

It's been two weeks now and the fans have accumulated dust. As you very well know, the new Omen's have a very large fan area on the back, and the dust easily accumulates.(I can provide an image if needed) Simply spraying the vents using the gas can is not helping at all. It's just pushing the dust accumulated on the outer metal mesh cover to go away. What about the inside fans?
So, regarding this, I googled around. Many forums and discussion panels say that "Open the laptop back-cover and then spray the can air directly on the fans."
Now, I have a few questions:
Doesn't opening the laptop void warranty?
How else can I go about cleaning the laptop vents other than just spraying air from the outside using the canned air? (Or is this the only way?)
Thank you.

 

(I have not yet cleaned the fans yet. I'm trying to figure out other possible ways to clean the fan, and get an official word about opening the back-cover of the laptop to spray canned air on the fans.)
(I'm from Mumbai, India. I've already contacted customer support. They said I need to physically go to the service center.
That's not possible right now, and it isn't practical either to go to a service center every few weeks to clean out the fans.)

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