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‎11-28-2020 05:58 PM - edited ‎11-29-2020 01:35 PM

HP Recommended
Product: HP OfficeJet 5258
Operating System: Microsoft Windows 7 (64-bit)

The error code OXDOOODEAD KERNEL_EXEC_ST is showing on the control panel of my HP OfficeJet 5258 printer.  I have unplugged many times, but it won't go away.  It shows up as soon as I plug it back in and nothing happens....the ink cartridges don't even move.  I can't do anything with this printer and I just bought it, brand new, in October 2020.  Please help!

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