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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎12-02-2020 11:55 AM

HP Recommended
Product: Deskjet 6970

My 6970 printer is basically a boat anchor.  It won't print with empty cyan cartridge, and I can't get one even from HP.  They have ignored the hundreds of posts on this forum so far and apparently have no plans to fix the issue for us and get replacement cartridges available any time soon.  Rest assured that I will be going out to buy an Epson or Canon soon.  

 

It makes matters worse that you can't even chat or talk to customer support.  Only get the worthless Virtual Agent that ends up telling me that the cartridge is out of stock.  

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