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Common problems for Battery
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‎12-03-2020 01:29 AM - edited ‎12-03-2020 03:22 AM

HP Recommended
Product: HP Notebook
Operating System: Microsoft Windows 10 (64-bit)

every time I power my laptop, error code 601 will appear. I try to remove the battery and run my laptop with the power cord plug. The error disappears but when I insert the battery again the error appears again. I try the battery test but it shows an error and the test stops. So I was wondering if the external battery is the main problem or the system? if it's the external battery then should I buy a new one? if it's the system what should I do? Badly need help. Thank you!

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