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‎12-03-2020 10:18 AM - edited ‎12-03-2020 10:20 AM

HP Recommended
Product: HP 7410 Officejet All-in-One
Operating System: Microsoft Windows 10 (32-bit)

On changing a depleted HP tri-colour cartridge the new cartridge came up with the alignment error. Have tried everything in the user guide and online which leaves me with it being a faulty print cartridge or alignment sensor.

The new cartridge is being replaced by the supplier because the print test report indicated a depleted cartridge.

But, I'd like to check the alignment sensor too, just in case it's been smudged due to the repeated reloading attempts.

However, I don't know where or how to locate it and what to do to ensure it's ok.

Please advise asap as I need to do my colour printing urgently.

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