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Common problems for Connectivity Issues
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12-11-2020 02:50 PM
Product: hp office jet pro 6978
Operating System: macOS 10.13 High Sierra
I no longer want to use the hp insta print I am not longer connect to a wireless or a router. But now I get an error that says can’t print and connect to hp insta ink. have called them and they have no clue and want to charge me and I can not print.
I have removed printer and installed as usb, I have reset printing system I have deleted and re added all printers and software, I have reset the printer back to factory defaults.
This is extremely frustrating and I am about to throw the thing in the trash and buy another printer.
Please some help on this.
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