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‎12-11-2020 07:53 PM

HP Recommended
Product: HP Envy Photo 7855
Operating System: macOS 10.13 High Sierra

I have a HP Envy Photo 7855.  I have printed from my mac and scanned documents to my mac from this printer in the past.  Today when I tried to scan to my laptop the printer said I needed to download additional software, so I did without uninstalling previous HP drivers.  I was able to successfully scan to my mac but when I needed to print from my mac the printer queue says scanner and it won't print. I can't find how to switch to back to printer from my mac.  So I uninstalled HP drivers and reinstalled again.  Same problem. Then I followed online directions to uninstall properly adding some additional steps I hadn't done before. I've reinstalled the driver and I still have the same problem.  Can anyone help me?  I'm not very computer savvy. Thanks!

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