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‎12-16-2020 11:03 AM

HP Recommended
Product: HP Pavilion Power - 15-cb091nd
Operating System: Microsoft Windows 10 (64-bit)

My laptop battery has developed some problems. I started my laptop and checked the battery, which was at 63%. I started playing a game and within 5 minutes from starting the application, the battery totally died and shut down the laptop. 

 

I've done the battery check and it showed me 3 different results: replace, weak and battery okay.

 

I've tried to find the battery to order a new one, as I expect this to solve the problem, but I could not find it. I would like some help to determine the exact problem and possibly order a battery

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