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Common problems for Connectivity Issues
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‎12-28-2020 03:51 PM

HP Recommended
Product: HP OfficeJet 5255
Operating System: Microsoft Windows 10 (64-bit)

I have recently switched to a different internet provider (Sparklight). I am able to find the wireless network, but it says it does not have any security type (it is a password protected wifi connection). The printer will not connect. 

 

It is worth noting the printer did connect to our previous internet service provider without any issues. I have tried resetting to the default settings. 

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