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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎12-28-2020 09:01 PM

HP Recommended
Product: Deskjet 2622
Operating System: Microsoft Windows 10 (64-bit)

Printing still works. Scan, which used to work, now produces error:

We're sorry, something went wrong
We apologize for the inconvenience! Please exit setup and try again later to resolve this issue. If you continue to have issues setting up, contact HP Support.
(Error Code: UA_400_EB000U0100)

 

Uninstalled printer drivers and reinstalled.  Same error.

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