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‎01-03-2021 09:24 AM

HP Recommended
Product: Officejet 6958

I have a defective 902 cyan ink cartridge from Malaysia I have tried 4 times to enter this on the HP web site it acknowledges it is defective when asked for shipping info it goes back to the main screen. There is a problem with this process and I am very frustrated that I cannot talk or email with a human 

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