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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎01-03-2021 02:23 PM

HP Recommended
Product: Officejet 9025
Operating System: macOS 10.15 Catalina

I just purchased the Officejet  9025 and working on setting up the Scan to Network Folder and keep getting the error message: "Network error. Check the printer's network connection and try again."

 

I am on an iMac running MacOS Big Sur 11.1, and trying to scan to my Synology DS415+.

 

The path is \\IP Address\9025Scans. I tried using various different paths, but the message always comes back with that error. I know the printer is connected because I am in the Setting screen, I can print and I can Scan to email

 

I setup a User in Synology for the printer with a password and told the Setup to Authenticate, but no luck.

 

Anyone have a clue what to do.  I saw another post about a different error and the solution was changing the timezone to GMT, but the users came back and said that that only worked for a short time. HELP

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