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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎01-08-2021 01:59 PM

HP Recommended
Product: HP ENVY 6055

Hello All,

 

I was hoping to scan the pages of a book on the flatbed scanner of the HP ENVY 6000, but get a "scanner is busy" error message any time that the lid is not completely closed. I of course cannot close the lid completely with a book. Is there a way to work around this?

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