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‎01-27-2021 03:38 PM

HP Recommended
Product: 4650 series printer
Operating System: Microsoft Windows 10 (64-bit)

I had my printer operating with HP Smart for some time lately I am having a problem with the printer connecting using HP Smart from my HP Laptop. I am able to print and scan from my android phone without issue but when I try using HP Smart I cannot complete the setup process. I removed the HP Smart a couple of times but no joy. I tried to sign in but all I get is waiting to connect. When I tried to make a new account I get an error to try later because HP Cloud is unstable. I am able to print from my laptop using HP OfficeJet 4650 series program which is wireless connected. I tried to scan from my desk top but i get a message that HP Smart does not subport scans' 

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