• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Ready to level up? Join the Expert Program—
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎02-02-2021 09:59 AM

HP Recommended
Product: HP OfficeJet Pro 9015

The wireless icon on my printer disappeared. The only option I now get is to connect via ethernet cord. I had been successfully printing wirelessly for a couple months. Now I can no longer print wirelessly. I've tried powering it off, unplugging, resetting to factory defaults and none of those have resolved my issue. 

 

I've only had the printer for a couple months and this is so disappointing because I do not have a home set-up that allows to have the printer directly connected via a cord or cable. 

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.