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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎02-05-2021 04:26 AM

HP Recommended
Product: OfficeJet PRO 8022

After installing OfficeJEt Pro 8022 the "scan to Computer" feature on the printer does not list my Mac anymore, as I was used to seeing it on the Printer. The settings' menu is showing the option as disabled!

 

I followed some hints on HP drivers and software used before and reinstall the drivers, but this ain't work.

According to the software&drivers section in hp support I should "only" install HP smart, which I did, but this does not install the HP Utility or something allowing me to enable the "Scan to computer" feature for my Mac. 

 

Some other suggestions point to the easy-scan Utility, but this was not installed either.

 

Can anybody help? 

BTW: I can use the printer and scanner from the Mac, it is only this feature I got  used to, which is not working anymore after the hardware upgrade 😞

 

Kind regards,

 

Thorsten

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