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hp 7800 envy
macOS 10.15 Catalina

I have a 2 year old HP Envy 7800 printer.  It has worked to print and scan from my MacBook Pro for all 2 years.  Suddenly, it has stopped interoperating, so my HP Smart App won't work.  I've powered printer off and on, I've removed and reentered printer on my Mac, it says it's connected to correct Wifi, etc.   What the heck?  What else should I check?

 

BTW it doesn't print from my wife's MacBook either.

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