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HP Envy Photo 6232
Microsoft Windows 10 (64-bit)

Hey!

My printer currently started leaving out white lines with the black ink. I will attach a photo that illustrates the problem.

It started with 2 white lines, but the problem increased with each page printed and now half of the page is flawed. It only happens with black ink, I have tried out printing a full page in red text and it worked flawlessly.


First I thought that the ink cartridge could be the problem (even though it wasn't near to be empty) and changed it to a new one. Same problem.


After reading possible solutions in the HP forums I tried out different quality settings, but it did not change anything. The problem is still present.

Furthermore I have reinstalled the driver but that did not fix the problem, either.

 

My printer is quite new (less than 6 months) and I don't use it very often (~less than 200 pages so far). It should not be due to its age or usage.

 

Can you help me fix this problem?

 

IMG_20210222_125907.jpg

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