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HP Pavilion Notebook
Microsoft Windows 10 (64-bit)

I am trying to install the printer of hp laserjet p1005 on my laptop HP Pavilion Notebook, but the installation process does not proceed till the end. The loading window is loading until it is written "Preinstalling the driver files....", then "Copying files to the hard drive...." and suddenly the loading window disappears without any notification whether the printer has been installed successfully or not.

 

Could you please help me to solve this issue?

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