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‎02-27-2021 11:22 AM - last edited on ‎11-25-2025 01:46 PM by Moderator

HP Recommended
Product: OfficeJet Pro 9015e

Looking for info from current OfficeJet Pro 9015e printer users. Is this printer compatible with HP eprint? Are you able to send emails to your printers email address and have them print out? Can you change the HP eprint settings when you sign into HP App and select your 9015e printer? Literally everything else works perfectly on my 09015e but for the life of me I can't get sending emails to my printers email address to work. I know it's reachable from the internet because when I am away from home I can print files to it using the HP app but when I send emails to the printers email address I get the confirmation email saying the job was sent to the printer but nothing ever prints. It's like something is not connected/configured correctly and the print job never gets from the HP cloud to my printer. When I go to the HP support site and try going thru the steps listed for HP eprint I don't have any of the eprint configuration screens that are listed when I look at my 9015e printer.

Is it possible that 9015e printers don't actually support hp eprint and the capability to send emails to the printer using the printers email address?

Trying to get a person from HP support that actually knows something that isn't on their "script" is basically impossible.

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