02-28-2021 01:45 PM
I have the 7310 HP officejet all in one. I have always scanned by using the "Solution Center" icon. All of a sudden it is blank and not operable. I can use the scan doctor and it shows the program is installed and I can use the solution center to scan there when it says to use the "test scan". It works. But I cannot find the solution center that works on my computer anywhere. Any suggestions where I might find it?
I have not installed any new software or driver. No new internet connections. I am very puzzled as how I can use it thru the scan doctor but not the Solution center, which would be the same as "start scan".