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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎02-28-2021 01:45 PM

HP Recommended
Product: hp officejet 7310 all in one
Operating System: Microsoft Windows 10 (64-bit)

I have the 7310 HP officejet all in one.  I have always scanned by using the "Solution Center" icon.  All of a sudden it is blank and not operable.  I can use the scan doctor and it shows the program is installed and I can use the  solution center to scan there when it says to use the "test scan".  It works.  But I cannot find the solution center that works on my computer anywhere.  Any suggestions where I might find it?

I have not installed any new software or driver.  No new internet connections.  I am very puzzled as how I can use it thru the scan doctor but not the Solution center, which would be the same as "start scan".

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