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HP Recommended
HP Spectre x360
Microsoft Windows 10 (64-bit)

I saw many people has the bloated battery issue on this model, and I also have the exactly same problem with my computer as below. 

 

HP Spectre x360 2in1 156 4K Ultra HD TouchScreen Laptop Intel Core i7 16GB Memory 512GB SSD HP Finish In Dark Ash Silver
Model: 15-CH011DX

Issue: Battery is bloated.  Back cover is popped and twisted due to the bloated battery. Purchased about two years ago. 

 

Saw in the forums others got the same experience for this battery model 928372 855.

On the battery, it says " Replace with HP Spare 928372-855.   CT: 6GLQC04TZAL4FQ     2018/03"

DraC00n_0-1614982997426.png

 

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