Notebook Hardware and Upgrade Questions
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I've been having some weird issues with my battery and i hope you people can help me, the thing is that my laptop won't charge unless it is ON, if it is OFF it won't charge at all, even if the led on the side of the power input is orange. Some times when plugged in and turned on it will disconnect and reconnect by itself randomly, other times it won't recognize the battery at all.
I ran some test both in the UEFI enviroment and the OS App HP Support Assistant and both were aprobed, but some times when running the battery check on the hp support assistant app the laptop shut off by itself. i tried a lot of things even reinstaling the OS. It seems that the only thing that SOMETIMES work is shut down the laptop and press the power button for like 30 seconds(while unpluged). Another thing i noticed is that when using the battery only, my laptop goes really freaking slow. According to task manager the frecuency of the CPU is 0.39Ghz, but when connected it is capable of squeeze all it's performance till it's 4.0 Ghz
my Product number is: 162D7LA#AKH
(I'm currently running windows 10 pro 20h2)
