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‎03-24-2021 11:30 AM

HP Recommended
Product: Photosmart C4480 all-in-one
Operating System: Microsoft Windows 10 (64-bit)

I have a Photosmart C4480 connected to my Dell Inspiron laptop with Windows 10.  I have to go through HP Print and Scan Doctor every time I want to print (which I've gotten used to), however just recently when printing the test page while in Print Doctor, it no longer prints out the multi-colored test page, but it prints only solid black which takes up one-fourth of the entire page.  This is causing me to run through ink at 3 times the rate I typically have in the past.  Any ideas of what is causing the black solid when printing test page in HP Print Doctor.  I'm not aware of anything that I did to change the process.

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