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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎04-08-2021 11:44 AM

HP Recommended
Product: Laserjet MFP M283fdw
Operating System: Microsoft Windows 10 (64-bit)

Hi there, 

 

suddenly i have the following message when I try to scan : Cannot resolve the SMTP server.
Check the SMTP and DNS server

 

I use Hotmail and have used smtp-mail.**bleep** for SMTP server and 587 for port. 

 

I have changed my router a couple of weeks ago, could it be related? Although it says that I am connected to the wifi and I can print just fine 

 

Thanks for your help

G

 

 

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