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‎04-14-2021 03:59 PM - edited ‎04-14-2021 04:09 PM

HP Recommended
Product: Lenovo DESKTOP-LRPNAPK
Operating System: Microsoft Windows 10 (64-bit)

My HP Officejet 4655 will not print in color files from my desktop computer.  It will produce a perfect test page with all colors and it will copy in color.  I have uninstalled HP Smart app, retarted my computer, downloaded and reinstalled HP Smart app and no change.  I've also checked for new updates for the newly installed app but still no change.  It prints everything beautifully as long as I want everything to be black!

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