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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎04-15-2021 08:28 AM

HP Recommended
Product: OfficeJet Pro 8600
Operating System: macOS 10.13 High Sierra

Every day (or sometimes several times in a day),  printer acts like it is scanning a document, but, there's nothing in it to be scanned,  and nobody on our network has requested a scan. This printer is used daily and there is ABSOLUTELY no need for any automated  maintenance. I've been so creeped out by this that I actually changed the password on our network, but it keeps happening. How do I make it STOP??

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