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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎04-18-2021 06:52 PM

HP Recommended
Product: HP OfficeJet Pro 9025
Operating System: Microsoft Windows 10 (64-bit)

I have been using the HP Scan and Capture software with my HP OfficeJet Pro 9025 all-in-one for the last 3 years.   Suddenly today, HP Scan and Capture is throwing a Device Not found message for my HP OfficeJet Pro 9025.   I can print to the device from my computer without any issue.   On the printers console, it is saying that I have to download and install HP Smart from Http:///123.hp.com.   I did this; however, the software requires I either log in or create an account to use the scanning software...   I don't ever and will never be scanning to a cloud repository.   I want to know how to use MY HP OfficeJet Pro 9025 scanner while on the network or off the network without having to sign in to an HP Cloud instance.   As a software engineer, I find this under handed and an invasion of my privacy and rights to use MY printer without an umbilical cord tied to HP

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