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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎04-21-2021 09:17 PM

HP Recommended
Product: HP 8715
Operating System: Mac OS X 10.11 El Capitan

Ink ran out, I replaced it, still getting "depleted cartridge" message. I've tried fixes mentioned on this site: turning machine off, cleaning cartridge. Of course this happened in the middle of a print job. Can anyone from HP or the community give an answer that works? This shouldn't happen because replacing an ink cartridge shouldn't be a complication.

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