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HP Recommended
HP Probook 430 G6
Microsoft Windows 10 (64-bit)

Hi all

 

I have a HP Probook 430 G6 on which the fan comes on and stays on every time you shutdown. No lights, just the fan.

 

Steps taken/tested

  1. Does the same on charger and battery
  2. does the same with or without battery
  3. Power supply tested, it's OK
  4. Ran hardware diagnostics, all passed
  5. disabled fast boot
  6. Reset all power options in windows
  7. Set PCI Express/ Link state power management to OFF
  8. updated bios
  9. Swapped ram around and out with other sticks
  10. Does the same with or without SSD
  11. Updated all drivers
  12. Updated display driver
  13. Updated IME
  14. Rolled back IME
  15. Disabled IME driver
  16. Uninstalled IME
  17. Uninstalled Intel rapid storage

 

Any help or advice would be welcomed. 

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