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Common problems for Battery
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04-23-2021 03:18 AM
Product: HP Probook 430 G6
Operating System: Microsoft Windows 10 (64-bit)
Hi all
I have a HP Probook 430 G6 on which the fan comes on and stays on every time you shutdown. No lights, just the fan.
Steps taken/tested
- Does the same on charger and battery
- does the same with or without battery
- Power supply tested, it's OK
- Ran hardware diagnostics, all passed
- disabled fast boot
- Reset all power options in windows
- Set PCI Express/ Link state power management to OFF
- updated bios
- Swapped ram around and out with other sticks
- Does the same with or without SSD
- Updated all drivers
- Updated display driver
- Updated IME
- Rolled back IME
- Disabled IME driver
- Uninstalled IME
- Uninstalled Intel rapid storage
Any help or advice would be welcomed.
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.