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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Who Me Too'd this topic

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04-27-2021 07:33 AM
There has been no attempt by HP to respond or address the issue that I and other customers are having with print quality. My Post was made at the beginning of the year and it has not had a single response.
Yes, we have genuine Cartridges;
Yes, toner level is good;
Yes, We have the correct grade of paper.
So now what?
Virtual Assistant is "Actually" useless.
There are no options to receive repair or maintenance. You can't SPEAK to a human being. Meanwhile I am using Black and white printing on a Brother Printer to get out my training materials and it does not reflect the professional image and quality that I want to reflect, and that we think our customers deserve.
Very VERY poor customer service and unreliable products from HP.
I don't know why I have bothered to post this as no-one will respond. This is the only forum which is provided from which to express my frustration.
Echo Echo Echo Echo !!!!