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HP Deskjet 3070A
Microsoft Windows 10 (64-bit)

My old Deskjet 3070A is requesting SET UP cartridges after changing HP 364 Black cartridge. I noticed old cartridge had left a small amount of ink residue which I removed with Kitchen Roll.  I followed instructions on HP print doctor to Hard reset the printer by disconnecting power, waiting 60 secs  (3 mins in my case) and reconnecting . This didn't clear the fault. I have found other posts of a similar nature on this forum, but the solution has been delivered by a private message which I cannot see! Any help much appreciated..

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