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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎05-05-2021 06:13 PM

HP Recommended
Product: Envy 7640 All In One

When printing on Envy 7640 lines go missing and text gets cutoff halfway - horizontally.  Are there specific settings?  Warranty already expired so did the HP Doctor check but was of no help.   No problem with color, maybe cartridge?  I did put a new genuine HP cartridge in that could not be read by printer so had to buy a new cartridge that worked.  Any idea why printer is reacting this way?  

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